ICF Coaching Week is here once again! The opportunities to learn more about the benefits of coaching are increasing more every year. If you are a coach, you’ll want to take advantage of my annual free e-book offer.
ICF Coaching Week is a fun time for me, I like to do a give-away every year. Just follow the link at the bottom of the page to download a free copy of The Really Competent Coach – Understanding the ICF Core Competency Framework. It’s available for this week only.
In the meantime, here is a quick primer on coaching in organizations.
ICF Coaching Week Is a Perfect Time for a Primer on How Coaching Is Being Used In Organizations
According to an article in “Advancing Executive Coaching – Setting the Course for Successful Leadership Coaching” called “What Clients Want: Coaching in an Organizational Context”, there are five levels of coaching in organizations.
I have found this to be true in the organizations I have worked with.
Level One Coaching – Ad Hoc
Coaches are engaged by individuals or by an HR business partner to assist an employee in their growth and development.
In my experience: These have typically been high potentials operating at a senior leadership level, or groups of emerging leaders. This is the most common type of coaching I am asked to do. Individuals who are on a growth path feel ready to take on a new role or want to build bench strength or leadership capacity. They need a confidential thinking partner. They reach out to me for a proposal on the work. Then they run it past their manager for budget approval. They get the green light to proceed and we start coaching. Some have opted to finance their coaching personally because they are seeking professional development that is unrelated to their current role.
Level Two Coaching – Organized
Senior HR staff allocate resources specifically for coaching and develop a process to integrate coaching as a part of a larger initiative to bring greater maturity to the learning practices of the organization. More formalized standards are outlined for coach selection and employee participation.
In my experience: These are the engagements in which organizations create a roster of coaches that meet the standards that they have identified as important. When an employee or team is seeking a coach, they are directed to a list of pre-approved coaches and provided with a process for making a selection. This is most common among the public sector organizations I work with. I have been involved in helping organizations create their coach rosters and processes. I have also been on various rosters over the years. This is an excellent approach for bringing coaching into organizations. It allows for involvement from both the individual being coached and the sponsoring organization.
Level Three Coaching – Extended Coaching?
Coaching is fully integrated into the HR overall strategy, and coaching is a highly regarded and recognized part of the leadership development and talent management initiatives. The selection of coaches, criteria for coaching and opportunities for coaching are primary areas of focus.
In my experience: Organizations reach this level when they have a champion at the top of the who is aware of the overwhelmingly positive impact that coaching can have in employee growth and engagement. This individual is a strong driver for the process and also fully understands the critical role that coaching can play in talent acquisition and retention. Coaching is not an extra or a luxury. It is written into the learning and development strategy and is a line item in the budget.
Level Four Coaching – Culture
Coaching is a scalable means to increase team and organizational performance and is used in a wide variety of ways including coach training for managers, executive coaching for leaders and provision of coaching skills in-house.
In my experience: Organizations who possess a strong coaching culture see coaching as so important that they have invested heavily in making coaching skills available across the employee population. Whether through introducing one model or several, supervisors, leaders and teams are encouraged (and sometimes required) to learn how to coach and to continue to build their coaching competencies.
Level Five Coaching – Driver of Business
Coaching is built into the strategic planning process to increase the involvement and engagement of a significant part of the workplace.
In my experience: This is a rare and wonderful find. We can all learn much from these organizations. My hope is that workplaces aspire to this level and integrate practices that will help them reach it over time. Launching coaching at level one or two is a good place to start.
So, as we reach the end of another annual week of celebrating and promoting coaching I find myself energized by the possibilities ahead. I’ll keep on coaching, of course. And, I’ll continue to be an advocate for coaches who are growing their skills and the organizations that invite them in to do their important work. Onward we go!!
Be sure to download my Coaching Week Giveaway. It’s available for International Coaching Week only.
Get the book! Advancing Executive Coaching – Setting the Course for Successful Leadership Coaching for more information on the five levels I mentioned in this article.
Have you got an offer for the coaching community for ICF International Coaching Week? Share it below. I would love to hear from you!

Author: Cathy Shaughnessy
Cathy Shaughnessy is an ICF Assessor and PRISM award-winning ICF Master Certified Coach. Cathy mentors credentialed coaches and she creates tools and programs to assist coaches to successfully earn their ICF Credentials. Get more information on Cathy’s group mentor coaching programs here. Check out the latest resource for coaches, How to Learn the ICF Competencies – 32 Fun Activities to Get You Started.
Click the image below to download the Free Easy Tracking Form for Coaches and get tools and resources from Cathy!

Cathy Shaughnessy is an ICF Assessor and PRISM award-winning ICF Master Certified Coach. Cathy mentors credentialed coaches and she creates tools and programs to assist coaches to successfully earn their ICF Credentials. Get more information on Cathy’s group mentor coaching programs here. Check out the latest resource for coaches, How to Learn the ICF Competencies – 32 Fun Activities to Get You Started.
Click the image below to download the Free Easy Tracking Form for Coaches and get tools and resources from Cathy!