Eminent psychologist and human intelligence expert Howard Gardner (Extraordinary Minds, 1998) points out that exceptional people have a special talent for identifying their own strengths and weaknesses. They have open minds and are willing to take in feedback about their own deficiencies so they can improve themselves and their organizational performance.
People with a closed mindset, on the other hand, take in only the information that supports their views, and they’re more concerned with appearing superior and right. As a result, they easily distort information so they’ll look good.
Carol Dweck, PhD, an expert in motivation and personality psychology (Mindset: The New Psychology of Success, 2006), has discovered that mindset is not just a minor personality quirk. It creates our whole mental worldview and determines whether we become optimistic or pessimistic. It shapes our goals and attitudes toward work and relationships, and it ultimately predicts whether we will fulfill our potential.
Everyone has one of two basic mindsets:
- One mindset is open to growth and learning, believing one can always do better.
- The closed mindset is entrenched in the belief that natural talents and abilities predetermine success.
People with open mindsets believe they can always learn more, do more, and improve. They are confident, yet humble enough to work harder to expand their potential. They accept criticism as important feedback, not as a personal insult.
People with closed mindsets believe their innate talents rather than hard work will lead them to succeed.
They constantly seek validation of their worth and want to be right, instead of demonstrating an interest in accepting feedback and a willingness to make changes or adjustments.
If you have an open mindset, you know your talents can be nurtured and that great abilities improve over time. This is the path to opportunity and success. On the other hand, if you find it difficult to accept and learn from criticism, you might be operating with a closed mindset.
What do you think? I’d love to hear your opinion. Contact me here or on LinkedIn.

Author: Cathy Shaughnessy
Cathy Shaughnessy is a PRISM award-winning ICF Master Certified Coach and active ICF Assessor. Cathy coaches senior leaders, mentors credentialed coaches, trains fledgeling coaches and creates tools and programs to assist coaches seeking ICF Coach Credentials. Get more information on Cathy’s group mentor coaching programs here. Get more information on Cathy’s ICF CCE unit programs here. Quick links to Resources for Coaches.
Click the image below to download the Free Easy Tracking Form for Coaches and get tools and resources from Cathy!

Cathy Shaughnessy is a PRISM award-winning ICF Master Certified Coach and active ICF Assessor. Cathy coaches senior leaders, mentors credentialed coaches, trains fledgeling coaches and creates tools and programs to assist coaches seeking ICF Coach Credentials. Get more information on Cathy’s group mentor coaching programs here. Get more information on Cathy’s ICF CCE unit programs here. Quick links to Resources for Coaches.
Click the image below to download the Free Easy Tracking Form for Coaches and get tools and resources from Cathy!