So much of the work that I do involves helping leaders talk through their conflicts that I have become a bit of a specialist in what works and what doesn't. Here, in no particular order, is a list of things I've learned.   Reacting to Conflict When conflict occurs, you can choose to … [Read more...]

In my experience working with organizations, there are three factors behind most conflict Differences in behavior and communication styles Differences in priorities and values Workplace conditions, including poor communications from leaders. Some personalities just seem to … [Read more...]

  "When conflict is ignored, especially at the top, the result will be an enterprise that competes more passionately with itself than with its competitors." ~ Howard M. Guttman, When Goliaths Clash, 2003 If you're in charge of people, you know how much of your time gets spent putting out … [Read more...]